TRANSFORM YOUR ORGANIZATION TODAY
Experienced Executive
Jackie partners with hospitality and service-driven organizations to strengthen leadership, elevate culture, and build people-centered systems that create lasting success. With over 20 years' experience in luxury hotels and organizational development. Jackie has been recognized for her work and approach having received distinctive accolades such as Silicon Valley YWCA Tribute to Women Award and Silicon Valley Business Journal 40 Under 40.
Services
Jackie provides tailored people-focused solutions that elevate organizational culture, leadership capability, and operational excellence. Grounded in luxury hospitality expertise and practical, real-world application, Jackie partner with leaders and teams to build alignment, strengthen communication, and drive sustainable performance.
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Jackie helps organizations navigate complexity with clarity, purpose, and direction, Jackie is your north star for building strong leaders and high-performing teams.
About Me
Who Am I
I’m a certified coach, world-traveling speaker, and former HR leader who spent over 20 years inside organizations watching far too many brilliant people shrink themselves to “fit in.” I’ve made it my life’s work to challenge the old rules of work — the ones that say conflict is dangerous, joy is unprofessional, and accountability is something to fear. I started a global conversation about facing conflict and rejection head-on, and I’m not done yet.
My Mission
My mission is simple: to prove that joyful, connected, wildly human workplaces aren’t a fantasy — they’re a competitive advantage. I help organizations transform their culture not by adding more rules or initiatives, but by bringing people back to what actually drives them: meaning, belonging, and the courage to show up fully.
My Approach
I don’t sugarcoat. I don’t tiptoe. And I definitely don’t believe in boring workshops that change nothing.
My approach blends positive psychology, unapologetic honesty, and two decades of HR experience with a healthy belief that work should feel good. I help teams stop avoiding the hard conversations, stop performing, and start leading — with joy, clarity, accountability, and connection.
I bring frameworks tested in the luxury hotel world — where experience is the product — and apply them to any organization ready to raise its standards and stop settling for “fine.”
My Vision
I imagine workplaces where people laugh more, speak up more, care more, and hide less.
Where accountability isn’t a threat, but a shared promise.
Where joy isn’t seen as fluff, but as fuel.
My vision is a global shift where organizations stop talking about culture like it’s a nice-to-have and start building it like it’s the most valuable asset they have — because it is.
What Clients Say
